![]() Rapid Response is the seller and provides the service and agents monitoring person detected motion events. Extra Events for Virtual Security Guardġ Virtual Security Guard is an add-on service that requires the following (each sold separately): subscription fee per enrolled location plus a compatible Ring Protect plan, Ring Alarm system, enrollment in Ring Alarm Professional Monitoring 2, and an eligible device.View Billing History for Virtual Security Guard.For further assistance, contact our support center at 86. If your Virtual Security Guard subscription has stopped working, make sure you still meet all device and service requirements. There’s an issue with your payment method.You cancelled your Ring Protect Pro or Plus (1st Gen) subscription, or you downgraded to Basic or Plus.There could be several reasons why your Virtual Security Guard subscription was cancelled. My Virtual Security Guard subscription was cancelled. However, if you cancel your Ring Protect subscription, all recorded videos will be deleted. If you cancel your Virtual Security Guard subscription, your videos will not be affected. Will I lose my video recordings if I cancel Virtual Security Guard? Select Cancel Trial to opt out of your free trial.In the side bar, select Trial Management.Select the location that has Setup Complete for Virtual Security Guard and select Continue.Tap Cancel Trial to opt out of your free trial.Open the menu (or tap the Guard tile on your Dashboard and go to Step 4).You can opt out of your free trial at any time by following these steps. How to opt out of your Virtual Security Guard Free Trial Also, your Ring Alarm will be enrolled in Professional Monitoring until you change your monitoring type. Your Ring Protect Pro subscription will stay active until you cancel it. Check your inbox for a confirmation email. Your Virtual Security Guard subscription has been cancelled. Choose when to cancel your plan (now or at the end of the billing cycle).Select Cancel Plan and a reason for cancellation.How to cancel your Virtual Security Guard subscription Follow the steps below to cancel now or at the end of the billing cycle. If subscribed to both Ring Protect Pro and Astro Secure, customers can also add Virtual Security Guard for 99/month. At purchase, customers will receive a free four-month trial of Ring Protect Pro (20/month) and Astro Secure (60/month), a 320 value. When you cancel, Rapid Response guards will stop monitoring your cameras. Astro for Business is available for purchase today starting at 2,349.99. ![]() If you have a Virtual Security Guard¹ subscription that you no longer want, you can cancel it.
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